FAQs

BaaS

How can I integrate BaaS to my business?​

Send a mail to [email protected] with brief information on your business and also request for an integration to the BaaS platform. A representative of ours would reach out to you.

Would I be charged for using this service?​

Yes, the charges differ depending on your integration

 Is this service offered in all locations?​

The service is currently offered in Nigeria

How do I own a wallet?​

Once you have completed the onboarding process, a wallet is automatically generated for you.

What can I do with my wallet?​

You can create accounts, fund transfers, bill payments, loans etc.

Do you provide support during/after the integration process?​

Yes, we usually create a support channel for ease of collaboration

What is the difference between POOL and 1-1 Implementation?​

POOL – In this implementation, funds will always settle in your company’s corporate accounts which is also known as the pool account. Hence, the sub account balance would always have zero balance​ 1-1 – In this implementation, funds settle in individual accounts which is subject to our business policy.

Can the wallet accounts be used for cross-border payment?​ ​

No, it can’t be used for cross-border payments at the moment.​

What is the withdrawal limit of a sub-wallet?​

The wallet accounts have a single withdrawal limit of N1,000,000. ​

What is the daily deposit limit of a sub-wallet?​

There are no limits to the deposits that can be received into the account.

How do I receive transaction notifications on inward transactions?​ ​

We would ask you to provide us with a webhook for this.​

What is a webhook?​

Webhooks are one of the few ways web applications can communicate with each other. It allows you to send real-time data from one application to another. The receiving client usually provides the webhook url.​

Can I change my webhook Url?​

Yes, you can change your webhook Url

What kind of transactions can my webhook receive?​ ​

Transfers, inward credit, bill payments, POS/USSD transactions

Do I need authentication for the webhook?​

Yes, it’s ideal you implement authentications on your webhook.

What do I do if my webhook is not getting notifications?​

Firstly, check if your webhook is publicly accessible, then escalate on the support channel.

Is SSL Certificate Installation mandatory for my webhook to work?​

Yes, for security reasons all webhook should be able to receive notifications over HTTPS.

Shopping Basket

Get a quote

Fill up the form and our team would get back to you within 24 hours.

Get BaaS Services

Fill up the form and our team would get back to you within 24 hours.

Your Form Has Been Submitted

Thanks for reaching out. Our team would reach out to you shortly